Frequently
Asked Questions

General Questions

What is IntuitDomeSuites.com?

This is the official home for reserving single-game luxury suites and premium seating at Intuit Dome, operated by Intuit Dome and the LA Clippers and powered by SuitePro.

Am I purchasing directly from the LA Clippers?

Yes. All suite and premium seating options are provided directly through Intuit Dome.

How is my personal information protected?

We use industry-standard security practices, including secure encryption and PCI-DSS–compliant payment processing, to safeguard your information. For more details, please review our Privacy Policy.

Shopping for a Suite

What amenities come with an Intuit Dome suite?

Suites at Intuit Dome are built for an elevated, premium experience that typically includes:

  • Premium in-suite technology
  • Spacious, climate-controlled private environments with bar areas and TVs
  • Catering options and beverages arranged through Levy Restaurants
  • Concierge Services
  • Access to exclusive premium lounges and club spaces
  • VIP parking passes and priority entry

How can I purchase an LA Clippers or concert suite at Intuit Dome?

You can browse available games, concerts or shows online and complete your reservation securely. For assistance or alternative payment arrangements, contact the LA Clippers Luxury & Premium Team at [email protected] or 213-204-2900.

When will I receive my tickets after booking?

Once your reservation is confirmed, you’ll receive instructions on how to access your digital tickets prior to the event.

How are my tickets delivered?

Tickets and parking passes are delivered electronically. They can be accessed through the Clippers/Intuit Dome mobile app or stored in Apple Wallet or Google Pay for easy entry.

Payment

What payment methods are accepted?

We accept all major credit cards. Wire transfer or ACH can also be arranged—simply reach out to our suite sales team.

Do I need to pay in full when booking?

Yes. Full payment is required to finalize your suite reservation.

Are there any additional fees?

Displayed suite pricing typically includes required fees. Optional add-ons—such as catering, extra tickets, or other enhancements—may incur additional charges.

Refund Policy

Can I cancel my suite after booking?

Suite purchases are final and non-refundable.

What happens if a game or event is postponed or rescheduled?

Your suite reservation will automatically transfer and remain valid for the new event date.

What if the game/event is canceled completely?

In the rare event of a full cancellation, please contact [email protected] or 213-204-2900 for next steps.

Planning Your Premium Experience

How do I place a catering order, and when is it due?

After your suite reservation is complete, Intuit Dome Premium Team will provide menus and ordering details. Catering is provided by Levy Restaurants and is optional.

Is catering required for my suite?

No, catering is optional. However, outside food and beverages may not be brought into Intuit Dome.

Can I add more tickets to my suite?

Some suites allow the purchase of additional Standing Room Only (SRO) tickets. Please confirm availability with our suite sales team.

What is the ticket policy for children?

Children under two (2) years old may enter without a ticket if seated on an adult’s lap. Children ages three (3) and up require their own ticket.

What items are restricted at Intuit Dome?

All bags and items must comply with Intuit Dome’s security guidelines. Clear bags up to 12" x 6" x 12", wristlets, and medical/parenting bags are typically allowed. Backpacks, coolers, laptops, and outside food or beverages are prohibited. Please check the Intuit Dome website for the full policy.

Do suite tickets include access to other premium areas?

Yes. Based on your suite type, you may receive access to various premium lounges and club areas throughout Intuit Dome.

Are suites available for corporate events or celebrations?

Absolutely. Suites are ideal for client entertainment, team outings, and special celebrations. Contact [email protected] or 213-204-2900 to discuss customizations or branding options.

Event Day Questions

Where do I park when attending an event in a suite?

Most suite reservations include VIP parking passes, typically in the garages closest to Intuit Dome. Full parking details will be included in your confirmation.

Which entrances should suite guests use?

Suite guests may use designated VIP entrances, which generally open 90 minutes prior to event start time.

When can I enter my suite?

Suites typically open about 90 minutes before event start time. You may enter through the VIP entrances listed on your confirmation.

Can I order food and beverages during the event?

Yes. Your suite attendant can assist with in-game food and beverage orders throughout the event.

Who should I contact for game-day assistance?

For any issues or questions during the event, call 213-204-2900 or email [email protected].

Issues & Support

I’m having trouble booking a suite online — what should I do?

Please contact [email protected] or 213-204-2900 and our team will assist you.

My tickets haven’t arrived — what should I do?

If your event is approaching and you still haven’t received your digital tickets, reach out to us at [email protected] or 213-204-2900 for help.